Sunbird Tourism plc

Position: Receptionist

Sunbird Tourism plc, Malawi's leading hotel group, invites applications from suitably qualified and motivated individuals who are passionate about advancing their careers to fill the vacant positions tenable at various Sunbird Hotels and Resorts.

Duties and Responsibilities

1. Check departures, arrivals, late checkouts and Very Important People report.
2. Check mode of payment for every guest on departure for proper documentation and follow ups.
3. Check arrivals list to anticipate guest needs and ensure they are worked on before guest arrival.
4. Prepare for group arrivals by preprinting registration cards and arranging a special checking in table.
5. Handle guest complaints.
6. Attend to guests timely.

Knowledge, skills, competences and attributes desired:

1. Certificate in Front Office Operations from any institution recognized by NCHE.
2. A full Malawi School Certificate of Education.
3. Two (2) years' experience in a similar position.
4. Customer service skills.
5. Thorough and pay attention to detail.
6. Patience and ability to remain calm in stressful situations.
7. Excellent communication and problem- solving skills.
8. Positive attitude is a MUST.

Applications

Those interested should send their complete application letters with Curriculum Vitae and three traceable referees to:

Head of Corporate Services

Sunbird Tourism Plc

P. O. Box 378

BLANTYRE

E-mail: sli@sunbirdmalawi.com

The closing date for receiving applications is 18 September 2026.

Sunbird Tourism plc is an equal opportunity employer and female candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted.

http://www.sunbirdmalawi.com