Vacancy at TNM

Position: Data and Reporting Analyst

Location: South and North malawi

Reporting to the Call Centre Operations Manager, the Data and Reporting Analysist shall be responsible for collecting, analyzing, and interpreting operational data to support decision-making and performance improvement. Produces accurate reports on performance trends, workforce productivity, customer experience metrics, and forecasting to optimize Call Centre service Delivery and operational efficiency.

Major Tasks and Responsibilities 

Educational and professional Requirements 

Application 

Interested applicants should send the application letters together with curriculum vitae through an email to the following address, indicating their preferable job location.

The Human Resources and Administration Director
TNM Plc
Livingstone Towers
P.O Box 3039
Blantyre

The application letters should not be received later than 15th June 2026.