Job vacancies in Malawi

Lilongwe

time posted posted. 1w ago

Employment type: Full-time

closing date: July 29, 2026

Vacancy at GIZ

Position: IT Specialist

Location: Lilongwe

Reporting: Head of Finance & Administration

As a federal enterprise, the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH supports the German Government in achieving its objective in the field of international cooperation for sustainable development. GIZ operates in more than 130 countries around the globe. In Malawi, GIZ has been working for more than 50 years. Malawi is a priority for German international cooperation and currently focuses on health and social protection, private sector development, good governance, and food security and nutrition.

RESPONSIBILITIES

The IT Specialist shall be responsible for:

Ensuring that IT and management systems operate and function correctly
Implementing and complying with GIZ IT standards
Regularly updating computer software
Providing technical support to projects and programmes by dealing with questions and problems relating to IT and databases

TASKS

The IT specialist will perform the following tasks:

Hardware

Ensuring the availability of up-to-date hardware (laptops, phones, servers, all PCs) in accordance with current GIZ standards.
Dealing with maintenance of PCs, notebooks, printers, digital cameras, scanners and other hardware.
Discussing possible new purchases of laptops, phones, servers, all PCs or improvements to hardware and networks with the administrative manager, based on the requirements and recommendations outlined in GIZ’s IT guidelines.
Manage disposal of Hardware (laptops, phones, servers, all PCs)
Designing TORs and Technical evaluations for all hardware procurement for both GIZ and Partners

Software

Implementing, maintaining and configuring all standard GIZ software (e.g. APS, AMS, MS Office, Sage, WinPACCS, SAP, OneClient).
Testing new or upgraded software and updates all the software to the latest versions.
Providing and maintaining backup programmes to ensure system availability.
Regularly updating antivirus software.
Designing TORs and Technical evaluations for all software procurement for both GIZ and Partners

The internet & websites

Maintaining and updating existing web sites (IDA Pages).
Coordinating necessary modifications to the existing home page in consultation with office management and the project or programme managers

Network Administration

Network contracts, Designing TORs and providing Maintaining and updating existing web sites (IDA Page).
Supporting availability of the LAN & WiFi, installs any updates and ensures routine, professional maintenance of the necessary hardware.
Technical evaluations for all Network Contracts
Network administration (Meraki)
Configuring network devices (routers, access points, switch and firewalls)
Deploying printers

IT Onboarding

Setting up new computers for new users
Introducing new users to GIZ systems
Printing Employee IDs

Operational support

Consulting with suppliers to guarantee the availability of the network, telephone system and IT hardware.
Monitoring the market for quality and value for money and is responsible for specifying and procuring computer equipment.

Digitalization Training

Provide training sessions to staff members on
GIZ Systems (Common Portal, DMS, IT Service Portal, KIM chatbot)
MS Office packages (Outlook, Excel, Teams, OneDrive, OneNote)
Meraki (IT Department)
IT Security Training
Monitoring the market for quality and value for money and is responsible for specifying and procuring computer equipment.
Teaching staff on the HOW Tos.

General tasks

Managing and ensuring general administration of the entire IT system.
Backing up data and dealing with the problem of data security.
Resolving all computer and internet problems, prepares all the necessary information and provides phone support.
Ensuring that an IT emergency service is available.
Notifying the GIZ IT help desk of fundamental problems with GIZ IT applications.
Advising on IT projects.
Maintaining a list of all hardware and software systems, and updates this to reflect changes.
Documenting the installation and settings on the server and all computers.
Support with Intune, MFA and Password Resets
Coordinating closely and regularly with the other IT-PROs, including those network-wide and with management on shared IT priorities, standards and recurring issues.
Liaising with the ISMS Officer on information security matters, incidents and compliance requirements.
Performing other duties and tasks at the request of management

Education Qualifications

MSc in IT, Computer Science or equivalent
Professional experience
At least 3 years’ professional experience in a comparable position

Competences and skills

Familiarity with IT hardware and software used at GIZ, IT network systems, database software, GIZ intranet and basic understanding of specific GIZ software (SAP, APS, AMS, PACCS, etc.)
Outstanding working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS365, Azure, Intune)
Good knowledge of the European language widely used in the country, ideally a knowledge of German
Willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management
Excellent organizational skills with ability to meet strict deadlines

Applications

https://www.giz-jobs.com/malawi/

GIZ is an equal opportunity employer and welcomes applications from individuals regardless of gender, disability, race, ethnicity, religion, age, or any other protected characteristic. We embrace diversity and believe that inclusivity in the workplace is essential to our success, and we are committed to creating a work environment where all employees are valued and respected.

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Job vacancies in Malawi

Lilongwe

Vacancy at GIZ

RESPONSIBILITIES

TASKS

Hardware

Software

The internet & websites

Network Administration

IT Onboarding

Operational support

Digitalization Training

General tasks

Education Qualifications

Competences and skills

Applications

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